Our Guest Reviews

Positive: The view and location was great. Friendly people and got to see a bear. Negative: The blood stain on the pull out couch bed and pillow

Positive: When I got to the Property the Lights were out. They were actually going through a Process of Switching Management. So the actual Condo that I rented I didn’t get to stay in. But I got in touch with Customer Service and they handled it right away! I was placed in a different Condo with more space with no extra charge. My stay overall was Great! Negative: That I didn’t get to stay in the one I rented.

This cabin was great and including things that you don’t often get. Loved the punching bag machine and the layout of the space.

I’ll start by saying the photos truly did this home no justice it is absolutely beautiful in person. The space is very open and spacious, the high ceilings are stunning, and the lake view is breathtaking. Aesthetically, it’s a gorgeous property. However, there were several issues that significantly impacted our stay. First, the commute to the home can be challenging. The hills are extremely steep and there are no street lights, so I highly recommend arriving during the daytime for safety and visibility. Also, this is a four-level home with a lot of stairs, so that’s something to keep in mind when booking. The biggest concern for us was the bug issue. The first night was great with no problems, but the second morning we began seeing roaches in the kitchen while cooking, which was completely unacceptable. After that, we started noticing more and more bugs throughout the home. That really took away from the experience. Additionally, in two of the bathrooms, the shower curtain rods r

The host communication was amazing. The place was very clean and the area was great! Had so much fun!!

Positive: I loved the location & view! Negative: I loved everything!

The only complaint I have is the last 5 minutes of the drive BE VERY CAREFUL I have a big 4×4 truck and those roads are NARROW AND BLIND!! It was extremely scary at night when I arrived and is something to be noted when you are traveling it would be best to arrive during daylight hours!

We enjoyed our stay! Great space, beautiful home. Lots of space, clean and accommodating.

Positive: The View was excellent!

Positive: VIEW! Negative: Cookware could be better.

Positive: Good views, not too far from restaurants and stores. Nice and private

Positive: The view

The cabin was very nice roomy . The sliding glass doors most don’t lock so anyone can walk into cabin at anytime. Found chick roach in kitchen in drawer. The pool was very nice except first night was 93 water temp and other two nights was 104 water temp. Reached out to host only response I got was they will past it on. No one ever resounded back with any help to resolve issues. Oh and temps was in upper 60s over last weekend with air running it was 78 inside with all floors running air. Summer will be horrible for people but the guest book tells it all of you rent this place.

The location is great, not a far drive from town if you need supplies. The cabin was already well stocked though. Be prepared for a winding drive up the mountain. The view was fantastic, no notes. We spent three of our four days in the cabin and it felt like home. I personally spent more time on the pulp fiction pinball machine than I should have. The facilities were top notch and the water got hot fast and stayed hot. Our only issue was in the master bedroom. The outlets are controlled by wall switches and that meant you could only have one on a wall active at a time. Basically a non issue but worth noting. The host was quick to reply to our questions and gave good information. It was definitely worth the stay. I recommend it.

The condo is in a beautiful area of the mountains, is fully stocked with everything one would need, plus some. It was a perfect fit for our family and was in Preston’s condition upon arrival. Would definitely stay there again!

i had such an amazing stay ! my finance and i really enjoyed ourselves for my bday weekend ! we are from alabama but we definitely will be back !

The place was great !

Wonderful stay! We will be back. We had the best experience.

Positive: The place was roomy enough for us to be comfortable. The view was pretty. My only complaint is the couch was not very comfortable. Negative: Couch uncomfortable

Positive: Our stay in the Smoky Mountains was absolutely amazing. The views were unreal — waking up to the mountains every morning felt like a dream. The cabin was clean, comfortable, and exactly as described. We even got to see wildlife, which made the whole experience feel peaceful and magical. The location was perfect — private and quiet, yet still close enough to everything we needed. We truly felt relaxed and at home the entire stay. I would 100% book again and highly recommend this place to anyone looking for a beautiful mountain getaway! Negative: Sauna was out of order but wasnt a deal breaker!

We had a blast at this Airbnb, super clean and lots of extra blankets/towels/toilet paper. It takes maybe 30 minutes to get to everywhere we wanted to go which was island in pigeon forge, tanger outlet etc. We also looked forward to the heated pool, but it wasn’t heated at all… we kept in touch with the host but it never heated up and was freezing. Either way, super good bnb we would stay again!

Our stay was absolutely perfect! The Airbnb was exactly as pictured — clean, beautifully decorated, and in a great location. The host was very responsive and made check-in super easy. Everything we needed was provided, and the space was perfect for our group. I would definitely stay here again and highly recommend it to anyone visiting!

I absolutely loved this place its was a great place for me and my family to stay! The host is also very helpful at all times and place was very spacious and clean!!!

Positive: It was spacious and comfortable. The view from the back patio is immaculate!

Positive: Everything was absolutely perfect!

Nice stay, the location is a bit older than expected but the view is amazing

We had a good stay!

Booked a condo at a resort expecting to be able to use the resort. Both the sauna and steam room were out of order and the host was very unhelpful regarding that. There was also food crusted on both blankets in the closets as well as dead bugs and dust in just about every corner.

Fantastic stay! Super clean, great location, and the mountain views were absolutely stunning. Excellent host and a smooth experience all around. Would definitely book again!

Nice, clean and reasonable!! We loved the pool and hot tub too!

We stayed for a little weekend getaway to relax and unwind but while we were there we noticed that there was black mold in the vents and there were dead bugs all over the floor and dressers. There is water damage on the ceiling and the ceiling fan in the master bedroom was left on and the pull string was wrapped around the blade and made the motor of the fan get very hot! I guess what I’m trying to say is the view is great but the condo lacked cleanliness and could use some fixing up and cleaning!

Muy acogedor el departamento y el condominio, definitivamente volvería! Responden rápido y informan todo perfecto.

Only gave this listing a 4 star due to it’s location. They did describe the drive but actually driving it sucked. Everything else was indeed a 5 start.

Positive: It all was amazing

Positive: The view was exceptional, the customer service agent was great at returning calls. The room was perfect, cozy and very easily accessible (no stairs, parking right by door). Apartment was clean and quiet. Able to see 5 bears right from parking area! Negative: Sofa was uncomfortable to sit on. Road up was a bit steep and narrow. L

very satisfied, customer support was quick. We had a very pleasant stay.

Positive: The view is the absolute best! So cozy and QUIET, which we loved the most Negative: Would like a jacuzzi in the room…… but that’s literally it! Everything from check in to check out was perf

Positive: I loved the view it was amazing Negative: Our room was definitely undergoing renovations and they still put us in that room. The pull out couch didnt work, the thermostat was hanging off the wall, they apparently just replaced the doors because non of them closed properly, the sofa had a huge tear in it with stains,and the master bathroom sink barely had water coming out of it when you turned it on, it would spray everywhere, and they shoved construction material under the master bed. If it wasnt completed we should have been moved and it shouldn’t have been an option for someone to stay.

This place was beautiful, such a great way to spend my birthday. It’s also in a great location if I visit again I will definitely book again!

Absolutely loved it wish we could’ve stayed longer

The place was clean and tidy. There were some ladybugs inside during our stay, but otherwise everything was in good condition.

Great place to stay!

Amazing place with an amazing view

Great place. View is amazing!

Positive: Nicely furnished, great fireplace, good beds, well equipped kitchen.

Positive: Very comfortable

idk

Unfortunately, I did not fully enjoy my stay at Prestige Condo. One of the main reasons for booking was the jacuzzi, which was not operational during my stay. Additionally, unexpected snowy weather limited our ability to access amenities like the pool, and there was little to no support in clearing roads and walkways for guests. Noise was also an issue, as guests staying above us with small children caused continuous disturbances throughout the day and night. Overall, these factors significantly impacted the comfort and enjoyment of our stay.

Positive: Location and view Negative: Hot tub not working and check out was to early

Negative: We booked a stay for 2 nights. The room was clean and nice the only problem we had was the master bedroom wouldnt stay warm and only 1 replacement trash bag. Our room came with a fireplace ( we had to pay an extra 28$ to get wood to use it) the room also included the pool, sauna, steam room, and jacuzzi which were all broken except the pool. Management sent us a message the day we arrived that it had broke that day and then later said it had been down for a few weeks. So it was really frustrating. Check in time was at 4:00pm and they quit delivering wood at 4:00pm so you would have to order prior to your arrival if you wanted it that day. Also they didn’t bring out firewood until the next day after I ordered it after 11am and entered our room without us knowing or notifying us and then made me look like I was lying about when I received my firewood. Long story short just don’t waste your time. We will be going to sieverville next time we go! They do not share any of this Information with you until after you arrive and have paid for your stay! We ended up leaving a day earlier and they did agree to refund me 50$.

Positive: Cozy and the view is amazing Negative: You can tell the floor had some previous water damage that has not been fixed

Positive: The property was clean. Negative: Very small. Way too small to accommodate 8 people. The bedrooms had no space in them and there was no space for dining. The bathroom faucet would not turn off at all. So you constantly heard that water running. All the closet doors were messed up. They were off the tracks or too big for the spaces and would not close. It snowed over 13 inches which made it very dangerous to get off that mountain. We had to pack up and get down early. Took us over an hour to get down off of the mountain. We could not get back up to the condo. Tried calling and messaging the owners or rental company several times. Sent a message also. Because we could not get back to use the condo on our second night. But no one would call us back or respond to our messages. Therefore we would never use this company again. “Prestige Vacation Rentals” do Not use them. We realize they can not control the weather, But they can control how they respond to their guests. They did not do that at all. Very disappointed in this stay.

Great experience overall. Everything was as listed and the place was clean, maintained, spacious and comfortable. We would absolutely recommend and return for another stay.

Overall a great experience, we would book this place again. The kids had fun in the pool, hot tub and game room.

Everything was amazing. Beautiful Mountain View. Well worth every min. 10/10 I will recommend and definitely returning. 💚

Positive: Everything! Negative: Nothing!

I loved the place, the view was great and it was pretty clean. The only downside is there were a lot of dead bugs on the carpet next to the sliding glass door, but honestly it wasn’t a big deal.

I loved the place, the view was great and it was pretty clean. The only downside is there were a lot of dead bugs on the carpet next to the sliding glass door, but honestly it wasn’t a big deal.

Prestige exceeded all expectations. The hospitality was more than I could have asked for. My family and I felt at home and well taken care of by Prestige. I adore the space and the view was breathtaking.

Loved the cabin! Went for my anniversary and had a great time. Would recommend staying here if you’re ever in the area. Be mindful of the driveway when you first get there but you get used to it very quickly. 10/10

Beautiful view.

amazing view! clean condo, they responded very quickly when I would message. highly recommend.

Positive: The Mountain View’s were absolutely stunning. Apartment was exactly as pictured

Positive: They have everything

Positive: Everything! It was so beautiful clean. Everything looked brand new.

Positive: Coziness Negative: Cold outside

Positive: The views were amazing!! And the stay was wonderful! Negative: Loved everything!

Positive: The views were amazing!! And the stay was wonderful! Negative: Loved everything!

Positive: the view Negative: it was dirty, the drive way is gravel

We absolutely love it!

Excelente hospedaje muy tranquilo todo muy limpio muchas gracias por el hospedaje

Beautiful scenery and nice space. The rental was perfect for our needs. Great price and decent location. It’s super convenient if you need a quick run to get something but perfect place to land at the end of a busy day or if you bring your on food to prepare.

Positive: The location was great, not to deep in the mountains. The view was great! Negative: The hot temperatures didn’t stay hot after two people shower. There could have been updated pots and pans.

Positive: Everything Negative: I liked everything

Positive: It has a beautiful view and the bed was comfortable and we enjoyed a night by the fire and a dip in the hot tub. Negative: The road up the mountain! But once you reach the top it’s beautiful!

Positive: Very nice, loved the view Negative: The stove was dirty, & the sheets had hair in them so we had to wash them before sleeping. There was also some kinda worms in the hot tub, & beer bottle tops in the hot tub.

Un lugar hermoso para visitar

The view was gorgeous from the balcony. The place was fairly nice. If there are people above you then expect to hear noise. Besides that it was a good stay for the price. The people were very responsive and made it easy to check in and check out.

Positive: The view was amazing and was clean. Negative: WiFi didn’t work and I never got a reply once I emailed for help.

Would stay here again in the future! Cute little condo that was just perfect for our little family. Felt right at home.

excelente

We loved our stay! The view was absolutely stunning! Highly recommend:))) unfortunately, the hot tub was out of service while we stayed so we didn’t get the chance to use that amenity! Hopefully next time!

Will stay again.

Positive: The view was so beautiful and it was so clean and they even had glassware Negative: There’s nothing I didn’t like about the property

The condo was great. Does have carpet but it was clean. As all other place up in higher elevations had low water pressure in the shower, but I know this is common to this area. Would totally stay here again!

The condo was great. Does have carpet but it was clean. As all other place up in higher elevations had low water pressure in the shower, but I know this is common to this area. Would totally stay here again!

La casa nos encantó, volveremos

The unit itself was cozy and comfortable. However, several amenities that were listed and influenced our booking were not available during our one night stay, including the heated pool, sauna, jacuzzi, and steam room. Because the stay was so short, there was no opportunity to benefit from or resolve these issues. We also observed some maintenance and cleanliness concerns upon arrival. The dishwasher’s top control panel was completely loose. Additionally, there were visible dust, hair, and cobwebs in some hard-to-reach areas. Wi-Fi did not connect initially but was later resolved. Communication with the host was polite and responsive, though only a limited partial refund was offered given the number of unavailable amenities. Overall, the unit itself was nice, but future guests may want to confirm amenity availability and expectations prior to booking.

The place was cute and had great views

Beautiful place!! Just as described and more beds than we expected. Good amount of towels and toiletries. Easy to find just a curvy drive to get there but not bad. We didn’t get to try the pool and jacuzzi because we were so busy but seemed like a great plus! Only critique the AC can be a little loud and the people upstairs were smoking and the room right by the balcony smelled like cigarettes but that’s out of the hosts control. Would definitely recommend and be back.

The best view !! Older place but kept very clean.

The stay was amazing looked just like the pictures, the beds was comfy! The supplied. A few laundry pods and dish soap. And fresh linen everywhere the only bad thing I would say is the house wasn’t swept when I arrived, and the dishwasher didn’t work.

Positive: Close to everything Gatlinburg. A really unique place to vacation at Christmas. Negative: It was great!

Gorgeous cabin! A little close to neighbors and in a newer development but it was still nice and quiet. Enough parking for 3. Easy to get in. Super cute place – we loved the indoor pool and the gaming systems.

Positive: Very clean. Location was perfect with a beautiful view. Bed was very comfortable. Everything needed for an enjoyable stay. Negative: Nothing.

Me and my family loved this house it was 15 of us total including 3 toddlers, more than enough space for everyone, very clean for the most part. There are some spiderwebs but we never seen spiders lol so that was a plus, the pool was nice and warm the Jacuzzi 10/10, we cooked twice and there was enough utensils & pans, we did buy our own spices, even though there are some in the home. The home isn’t that close to anything, but we still loved it. On the downside the first day we were there we didn’t have any Wi-Fi because the code did not work, i advised host ‘code still not working’ Host sent a new code next day and it worked immediately. Also, there is a nail going up one of the steps that should get taken care of immediately, the water also gets cold fast when taking a shower, we tried utilizing all the showers, but only 3 people could take shower at a time, then wait 15-20min for more to get in! Overall i give house 9/10 would def book again. 😉

The cabin was very nice! In a great location. Overall, I had a group of 14 and we all enjoyed the stay, though there were some initial instances that could be improved upon: -upon arrival, we received the wrong door code. Was very simple to solve, and only took 2 minutes of phone call to fix! -within the first couple of hours of checking in, the small kitchen sink in the island detached from the counter top and misplaced. Though it still worked fine, it took very little for it to fall, as if it was barely attached or had previously been broken and poorly attached back to place. -The sliding door in the living area would not lock the whole stay. It did close fine. – pricing could be cheaper. They fail to mention that one of the rooms is a closet that was converted to a bunk room. Most of the beds in the listing belonged to that room. Most of these were non-impactful to our stay. Overall a great experience and I will be looking for the same cabin next year.

Great location with very good views..Nice place for big group. Had issues with Dishwasher..but team is responsive. we will surely book during Fall time..

This condo was all we could ask for and more. It’s just a short drive to downtown Gatlinburg!!!